Skye – Privacy Policy
Last Updated: May 16, 2026
1. Introduction
At Skye, we take your privacy seriously. This Privacy Policy explains how Technous LTD ("Skye," "we," "our," or "us") collects, uses, and safeguards your information when you use our services, including our website and mobile applications. We are committed to minimizing data collection and ensuring your conversations remain private.
2. Data Controller
Technous LTD
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Contact Email: hello@technous.dev
3. Information We Collect
We only collect the minimum information required to operate Skye. This includes:
• Account information (email address, language, and theme preferences)
• Astrological inputs you provide (date, time, and place of birth) used to generate personalized readings
• Payment information (processed securely by Stripe, Apple App Store, or Google Play — we never see or store full card details)
• Chat content you submit to receive guidance, affirmations, or astrological insights
• Device information (basic technical data required for app functionality, such as platform and app version).
4. How We Use Your Data
We use your data to provide and improve the Service:
• Generate personalized astrological readings and AI responses based on your birth chart and prompts
• Maintain and secure your account and platform experience
• Deliver transactional emails such as sign-up confirmations and password resets
• Process subscription payments and grant access to paid features
• Improve performance, fix bugs, and understand product usage through anonymized analytics. We do not sell, rent, or trade your personal data.
5. Data Sharing and Third Parties
We do not sell, trade, or share your personal data with third parties for marketing purposes. The complete list of third parties that may process your data:
• xAI — the messages you send, with your name and birth chart details, are sent via the xAI API to generate Skye's replies.
• OpenAI — used to search Skye's astrology knowledge base and for some AI features; chat content may be sent via the OpenAI API for these.
• Astrologer API (RapidAPI) — your birth date, time, and location are sent solely to generate astrological reports.
• Stripe, Apple App Store, and Google Play — only payment-related information required to process your subscription.
• Resend — your email address and template variables required to deliver transactional emails.
• Supabase — account data, authentication tokens, and chat history are stored on Supabase infrastructure in the EU.
• Google Cloud — hosting and storage of application data.
• Google Analytics and Meta Pixel — anonymous usage events. No conversation content is shared. We do not share your data with advertisers, data brokers, or any other third parties not listed above.
6. Lawful Basis for Processing
Under the GDPR and similar laws, Skye processes your personal data on the following legal bases:
• Consent (Article 6(1)(a)) — for personalized AI features and marketing communications you have opted into
• Contract (Article 6(1)(b)) — to provide the Service when you create an account and use paid features
• Legitimate Interests (Article 6(1)(f)) — for security, fraud prevention, analytics, and product improvement
• Legal Obligations (Article 6(1)(c)) — for tax, accounting, and regulatory compliance.
7. Data Retention
We retain personal data only as long as needed to operate the Service or as required by law:
• Account data (email and preferences) — kept while your account is active; deleted on request or after 24 months of inactivity
• Chat history — stored so you can revisit past conversations; deleted on request or when you delete your account
• Payment records — retained for the period required by tax and accounting law
• Analytics events — retained according to the analytics provider's default window (e.g., 14 months for Google Analytics).
8. International Data Transfers
Because we use international service providers, your data may be transferred outside your country, including to the United States. These transfers are protected by:
• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Vendor-specific safeguards (e.g., xAI, OpenAI, Google Cloud, Supabase).
9. Your Rights
Depending on your jurisdiction (GDPR, UK GDPR, CCPA, KVKK, and similar laws), you have the right to:
• Access and obtain a copy of your data
• Correct inaccurate or incomplete data
• Withdraw consent at any time
• Request deletion (the "right to be forgotten")
• Object to or restrict certain processing
• Data portability where technically feasible
• File a complaint with your local data protection authority. You can exercise these rights by contacting us at hello@technous.dev.
10. Children's Privacy
Skye is not intended for users under 13 (or the minimum age required by your local law). We do not knowingly collect data from children without verified parental consent. If you become aware that a child has provided us with personal data, please contact us and we will delete it.
11. Data Security
We implement industry-standard security measures to protect your data. All traffic between your device and our servers is encrypted using TLS. Authentication tokens are stored using platform-native secure storage. Infrastructure access is role-based and audit-logged, and sensitive API credentials are never written to logs.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will notify you of significant updates in-app or by email, and the "Last Updated" date at the top of this page will reflect the most recent revision.
13. Contact Us
If you have any questions about our privacy practices or your data, please contact us at hello@technous.dev.
by using Skye, you acknowledge that you have read & agree to our Privacy Policy ✦